REFUND POLICY
A legal disclaimer
The information provided on the Hip Hop Hoops website is for general informational purposes only. While we strive to keep the information up to date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will Hip Hop Hoops be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Refund Policy - the basics
All sales of merchandise on the Hip Hop Hoops website are final sale. We do not offer refunds or returns for any reason, including but not limited to dissatisfaction with the product, incorrect sizing, or change of mind. We take pride in the quality of our merchandise and ensure that each item is carefully inspected before being shipped to our customers. However, if you receive a defective or damaged item, please contact us within 14 days of receiving your order, and we will gladly replace the item at no additional cost.
Contact Us
If you have any questions or concerns about our refund policy or any other aspect of your shopping experience on the Hip Hop Hoops website, please don't hesitate to contact us. You can reach our customer service team by email at [email address] or by phone at [phone number]. We are committed to providing excellent customer service and will do our best to address any issues or inquiries in a timely and professional manner.